The first step in product thinking, as Nikkel Blaase writes in an article for the Interaction Design Foundation, is to “determine the problem that your users are looking to solve.” When done well, determining a user’s problem begins with researching ...
In the last 15 years, First Church experienced a steady decline in worship attendance, ministry participation, and volunteer recruitment. The congregation is aging and many of the church’s programs aren’t as effective as they once were. Average Sunday attendance hovers ...
Saying, “no,” can be a really hard thing to do. I experienced this firsthand while serving on my church’s missions team for many years. The requests that came to our committee seemed never-ending. Members of the church brought us information ...
I stumbled upon a prayer this week called, “For when you’re tired of broken systems,” and this excerpt remains lodged in my mind: Oh God, how blessed are we who cry out to you: Empower us to see and name ...
I was recently coaching a group of ministry leaders to help them unpack their faith community’s experience with the Innovation Lab’s Community Discovery Package. Guided by the resource, they’d completed community research, conducted in-depth interviews with people in their context, ...
Take 60 seconds to try this thought experiment: Close your eyes and imagine a successful and effective ministry program in your context. What do you imagine? How many people are present? What are they doing? What’s your role as a ...
At the Innovation Lab, when we give a presentation, lead a workshop, or engage in conversation with a ministry leader, we always start by defining what we mean by “innovation.” We start here because the word “innovation” comes with a ...
by Meghan Hatcher Last month, a blog post titled “Departure: Why I Left the Church” went viral throughout a wide swath of the ministry landscape. In the post, former pastor Alexander Lang articulates why he recently chose to leave not ...
by Meghan Hatcher At the United Methodist church where I grew up, the season of Advent can’t happen without the annual live nativity. Every year the same wooden frame, with last year’s hay still clinging to it, is set up ...
by Meghan Hatcher I’m currently a member of the healthiest church I’ve ever attended or served as a staff member, and we haven’t had a senior pastor since January 2023. So naturally, as a former pastor myself, I’ve been racking ...
by: Lindsey Johnson In kindergarten, you learn about trees. My six-year-old son just wrapped up his first year of school and, on the last day, his backpack came home full of school projects that accumulated in his cubby over the ...
by Meghan Hatcher I've been where you are. One of the reasons I’m so compelled by the work we’re doing at the Innovation Lab is because I’ve personally sat where many of our Lab participants sit. When I was in ...
